CONTACTING AIRPORTS
This list is small, but we are expecting to grow it with new submissions. It is always a good idea to write to the specific airport directly. Scroll down for a ChatGPT prompt for writing a personalized hand-check request in any language.
| AIRPORT | CONTACT | OFFICIAL RESPONSE |
|---|---|---|
| LONDON, HEATHROW | https://www.heathrow.com/contact-us/online | "Heathrow currently use both the regular x-ray machine and CT scanners, as the CT scanners are being tested and aren't full implemented into the airport yet. Therefore, you won't know which lane you are using and you can speak to the security officers at the lane to ensure that the correct checks are done for the film that you are carrying. If you are selected to use a CT lane, then the film will be exempt from x-ray screening and additional security checks will be taken on the film. If you use a regular security lane, the packaging on the film will be inspected and if the ISO is greater than 800 (based on the packaging) the film will be exempted from x-ray screening and additional checks will be completed. If the ISO is less than 800, it will be required to go through xray and there are no exemptions. |
| SKOPJE (MACEDONIA) | customer.mk@tav.aero | No direct quote available. Hand check should be granted, if you ask for it. In practice, didn’t happen. |
| MELBOURNE (AUSTRALIA) (MEL) | https://www.melbourneairport.com.au/security-contact | "Regarding your inquiry, Terminals 2 and 4 are equipped with CT X-ray machines that can screen photographic films without causing damage. If you prefer to have your films hand-checked, you can request the Supervisor on duty to facilitate this process for you." |
| EDINBURGH, SCOTLAND (EDI) | https://support.edinburghairport.com/hc/en-gb/requests/new | "We do have one of the [CT] scanners in operation and we will be rolling them out across the hall over the next few months but as it is an ongoing bit of work you may use a lane which is using the traditional X-ray machines. Please speak to a member of staff in the security hall and let them know you're travelling with camera film in your hand luggage. They'll be able to give you advice and let you know the best process to follow for the lane you are going through." |
| ISTANBUL | https://www.istairport.com/en/contact/?locale=en ist@igairport.aero | (very cryptic... )"We kindly inform you that The control process of professional films in our port is carried out in accordance with the rules specified in the National Civil Aviation Security program. (The films carried by people carrying professional cinema films can be placed in the "Charging Tent" next to these people, if there is no "Charging Tent" next to the passenger, they can be placed on a security device with the approval of the person carrying them. If the person does not consent, the films should not be allowed to pass to the security restricted area.)” |